Things
happen. You're covered!
We
all know the feeling. Your favorite CD skips and you love that
CD! If you ever have a CD that looks great or is gently used,
but skips for some reason, simply ship back the non-working
CD(s) to us. Once we receive your defective CD(s), we will replace
each with the same in-stock title and even ship it back to you
for Free. Please include your full name for phone orders
and the email used for online orders. Some
older titles cannot be replaced as they are discontinued and
certain conditions apply.
Did
you accidently drop or damage a disc? We can help with Free
Download Backups or low cost replacements. Email us for help
anytime! We encourage you to make a *back up* of our CDs for
your own personal use and archives.
NEW!
Free Download Backups!
Every
stocked CD you purchase with us comes with a FREE Online Backup.
This guarantees your music will be safe and can be replaced
fast via download. If you ever have a CD that goes bad, we will
replace it FREE with our normal Lifetime Warranty - BUT NOW
- you can also request a Download Version for you to use until
your replacement CD shows up. This is a great way to never be
without your favorite title. Just another great part of our
customer focused service. Please note a few older titles cannot
be replaced as they are discontinued.