NEW! Text Support

Click here for more information.

Phone Orders & Support

U.S. Toll Free Orders
1.866.32COUNT (322-6868)
Due to spam/junk calls you must leave a message for call back - or text us.

Canada
Email inquiry details & your phone for a call back or text us.


Email Support

7 days a week up to 10PM EST (most days) via email or our mobile support. Email us below.


Password/Account

If you forget your password you can auto-reset it and get a new one emailed within minutes. Reset your password HERE. AOL, Hotmail and a few others have issues with our password reset. So if you do not get a new password auto-sent, we will have to manually do it for you during work hours. Just email us if the password reset if not working and we can manually reset it within 24-48hrs in most cases. Make your password simple to remember. No sensitive billing info is stored on our site. Only orders and links are stored. 100% Secure Order Warranty for active accounts.





Download Support

Gaps in Downloads? You're not doing it right. Read & see info & helpful tips. Click here.


 

Shipping Information

Click here for more information on shipping.
Find out about shipping increases & deals.

 

Replacements/Warranty

Stuff Happens! Let us help today. Click here


Great FAQs to help you

Find details on FAQ page. Click here




eList Sign up

Music Updates, Private Offers and Service Delay Updates!

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Customer service is very important to us so please
let us know if we can help in any way!

 

 

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