Updated: 1/22/19

Stop! Please make sure to read this page for answers to most questions. Drop an email 7 days a week and get a prompt reply within 24hrs or same day.

No Refunds/Credits/Exchanges/Mistakes for Downloads. Accidental Duplicate Orders or BPM select allow one time credit. Please order our *Free Mix* by itself before ordering a paid mix. Move slow thru the checkout process and double-check your title, bpm and format (CD/download) before sending payment.

Free Download -   Order a Free Download *before* purchasing one to see if they work for you. Read more and how to use our downloads here.

Gaps in Downloads? You're not doing it right! All downloads are 100% tested and Gap Free. Please read here & see info & helpful tips. See this PDF file. here.

Download Orders - After your order is complete, your *download button* will be right there ready to download. You will not get emails with links.

Free BPM Changes - Most releases can have the BPM changed for both CD or Download, for Free. See if this service is right for you. Read more here

Android Phones, Window Media Player, USB Sticks - Get any of our mixes ($15 or more) in Android format. Easy Single File MP3. These are great for USB Stick Players too. Some new fitness room CD players have USB stick. Get this 100% Free! Read more here

You placed an order - what's next? You should receive an email with order details within a few hours from our processing service & PayPal. To streamline orders, this email is the only response you may get regarding your order.

Orders & Shipping. Your order will ship out within 2 working days most times. Priority Ship out within 1 day. Since we offer Low Cost or Free Shipping, please allow 7-10 working days for U.S. Shipments to arrive. Most times orders arrive sooner. Read more about shipping here.

Canada or International Orders. Your international order will ship out within 2 working days most times. Your order should make it to the border/customs in a few days once shipped. Most times it get through customs pretty quick. We are pleased to say we have never lost an International shipment but have seen many Customs delays at times. Read more about shipping here.

100% Warranty (CD & Downloads). In January 2018 we moved all our CD Versions to CD OnDemand. Whatever the reason. Read more about free replacements here.

Public Performance Fees: If your fitness center is playing any radio hit music from any source (our website, another music vendor, WalMart, iTunes, etc.), in a business, they will need to pay ASCAP, BMI and SESAC in the U.S. and SOCAN in Canada. If you teach in a home studio, or you own a facility where aerobics classes are taught, you are responsible for paying these fees. It is unlawful to play publicly protected music in a public forum without obtaining the proper licenses. This information we offer is for reference only. For the facts of your needs, contact each organization and your fitness center manager with more questions, guidelines and fees. 

Accounts & Profiles. Your profile and account may close/delete after no orders after one year. All points, access to downloads will be lost but we can email you download links if you forward us your orders. Make sure to keep a copy of your receipt.

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