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Updated:
1/22/19
Stop!
Please make sure to read this page for
answers to most questions. Drop an email 7 days a week and get a prompt
reply within 24hrs or same day.
No
Refunds/Credits/Exchanges/Mistakes
for Downloads. Accidental
Duplicate Orders or BPM select allow one time credit. Please
order our *Free Mix* by itself before ordering a paid mix. Move slow thru
the checkout process and double-check your title, bpm and format (CD/download)
before sending payment.
Free
Download - Order a Free Download
*before* purchasing one to see if they work for you. Read more and how to
use our downloads here.
Gaps
in Downloads? You're not doing it right! All downloads are
100% tested and Gap Free. Please read here & see info & helpful
tips. See this PDF file. here.
Download
Orders - After your order is complete, your *download button*
will be right there ready to download. You will not get emails with links.
Free
BPM Changes - Most releases can have the BPM changed for
both CD or Download, for Free. See if this service is right for you. Read
more here
Android
Phones, Window Media Player, USB Sticks - Get any of our
mixes ($15 or more) in Android format. Easy Single File MP3. These are great
for USB Stick Players too. Some new fitness room CD players have USB stick.
Get this 100% Free! Read more here
You
placed an order - what's next? You should receive an email
with order details within a few hours from our processing service &
PayPal. To streamline orders, this email is the only response you may get
regarding your order.
Orders
& Shipping. Your
order will ship out within 2 working days most times. Priority Ship out
within 1 day. Since we offer Low Cost or Free Shipping, please allow 7-10
working days for U.S. Shipments to arrive. Most times orders arrive sooner.
Read more about shipping here.
Canada
or International Orders. Your international order will ship
out within 2 working days most times. Your order should make it to the border/customs
in a few days once shipped. Most times it get through customs pretty quick.
We are pleased to say we have never lost an International shipment but have
seen many Customs delays at times. Read more about shipping here.
100%
Warranty (CD & Downloads). In January 2018 we moved
all our CD Versions to CD OnDemand.
Whatever
the reason. Read more about free replacements here.
Public Performance Fees: If your fitness center is
playing any radio hit music from any source (our website, another music
vendor, WalMart, iTunes, etc.), in a business, they will need to pay ASCAP,
BMI and SESAC in the U.S. and SOCAN in Canada. If you teach in a home studio,
or you own a facility where aerobics classes are taught, you are responsible
for paying these fees. It is unlawful to play publicly protected music in
a public forum without obtaining the proper licenses. This information we
offer is for reference only. For the facts of your needs, contact each organization
and your fitness center manager with more questions, guidelines and fees.
Accounts
& Profiles. Your profile and account may close/delete
after no orders after one year. All points, access to downloads will be
lost but we can email you download links if you forward us your orders.
Make sure to keep a copy of your receipt.
Sound
pretty good?
Got questions? Email us today.
Ready to order? Click here
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© 2000 - 2021 CardioMixes® is a division of the FEIGROUP, INC. | All rights reserved | CardioMixes Logo is a Registered Trademark