Get Support 7 Days A Week

20 Years Strong!  Thanks for making us a success since 2001!   Below are common FAQ so please read to see if the info you need is on here.

Common FAQs

No Refunds/Credits/Exchanges/Mistakes for Downloads. Accidental Duplicate Orders or BPM allow one time manual swap.

Our Updated Site – Summer 2022, we updated our site. Only orders from this date will show. Past orders are no longer available.

New Lower Prices – We now have the best new low prices around & only 1 code. Get all our hot new mixes for only $12.95 when you order 2 or more.  Use code: CARDIOMIXES

Order Online or Toll Free – You can order via PayPal or Square.  U.S.A. phone orders can call 1-866-32COUNT to order.

Order the Free Download before paying for one.  Order our FREE Download (by itself) to make sure downloads work for you.

Ordering Downloads. You are allowed 3 times – but – they expire in 10 days.  Download will stay in your online account for only 10 days.   We recommend saving to your PC or Backup Drive.  We do not keep copies of your orders.

Android Users.  You can always get a Single Long Play MP3. This offer is FREE for all $18 mixes. This is manually done and download links are sent within 24-48hrs. Place your request in the “Message Box” during checkout.   (Example)

Virtual Class Music.  If you teach Virtual Classes or have a Fitness Channel on YouTube, Facebook or Zoom – you need Royalty Free Music.   We got tons of the Best Club Sounding titles.  See all our music on our LIVESTREAM FOR BUSINESS page.  Then email about your instructor prices.  Go Listen/Review Now!

Warranty (CD & Downloads)

CD VERSION: We no longer offer Free replacements. If your CD is not working due to heavy scuffs, scratches and heavy wear, you can order replacements for $9 each + shipping if we stock/have the master file.  Some older titles are discontinued. Email images of your CD front and back and we will reply.

DOWNLOADS: Please make sure to download, backup and save your files immediately after ordering to flash drive – forever – in case you need it.

14 Day Warranty. Please check your mix and let me know of any issues within the 7 days of receipt of your order.

Got questions that are not listed?
Drop an email below. Thank you.